1300 022 117

Upgrade Your Old Ducted System With Melbourne’s Replacement Specialists

  • Replace old, noisy or inefficient systems
  • Improve airflow and reduce running costs
  • Premium units built for longevity
  • Quick turnaround replacement service

Get a Free Quote Today!

Modern, efficient units that reduce running costs and improve comfort immediately.

Specialists in Ducted System Replacement

If your ducted system is failing, noisy or no longer efficient, we can replace it with a modern, high-performance unit. We assess your existing ducts, unit size, zoning and airflow to ensure your new system delivers superior comfort and efficiency from day one. We specialise in replacements for ageing or underperforming systems.

Why Choose AACAE?

AACAE is a Melbourne-based team of licensed HVAC specialists with over 35 years of combined experience designing, installing and upgrading ducted systems. Every home is assessed properly so your system runs efficiently, quietly and reliably, without compromise. We use quality products we trust, provide guidance on available rebates, and stand behind every installation with ongoing support. Our focus is simple: deliver a ducted system that keeps your home comfortable year-round.

Up to 5k in VEEC rebates!

Get expert advice for a tailored solution to suit your home.

Expert Technicians

Industry-certified experts with years of hands-on experience.

Products We Trust

We only use quality products that we stand by – no compromises.

Reliability

Our Promise

Reliable and trustworthy, even after your install is complete!

We 100% stand by our work, with expert advice and after sales support.

Areas We Service

Located in Springvale, we install and service ducted systems across all of Melbourne CBD, Eastern Suburbs and Bayside, including:


Melbourne CBD

South-Eastern suburbs

Bayside, Peninsula & Surrounds


If you’re unsure whether we cover your suburb, send an enquiry, and our team will confirm right away.

Proudly part of

Authorised dealers for

What our customers say

Based on 82 reviews

EXCELLENT

Welcome AirTouch 5 into your home

3 Simple Steps to keep comfortable...

Contact Us

For expert advice speak with one of our friendly sales team now

Get your fast, free and no obligation quote

Get Your Quote

Sit back and relax as our experienced team install your new system

Installation

Veec's Rebate: Get a FREE Quote!

Get rid of your costly gas heating and install a more efficient electric heating and cooling system.

Outstanding!

Accommodating, hardworking and friendly team that actually did exactly what we ask! Have already recommended them to neighbors.

– Santha

Frequently asked questions

How much do i get back from the rebate?
This all depends on what “activity” is happening e.g. decommission a gas ducted heater gets a higher rebate than decommissioning a gas wall heater. Generally speaking , the larger the system and the more efficient it is, the higher the rebate amount.
Am I Eligible For the VEU Rebate?
Almost everyone is eligible for the rebate, but the main criteria for domestic dwelling is that it must be at least 2 years old. Median household income is not taken into consideration, just the “activity” that is happening. e.g. Replace ducted gas heater with a high efficiency ducted reverse cycle system that is approved for the VEU rebate.
I have a double storey house with a ducted gas heater, can the existing duct be reused?
Typically the answer is no as the lower R rating (insulation rating) of the ductwork is non-compliant for refrigerated systems. Refrigerated systems also require more airflow than gas ducted heaters, so the diameter and sometimes even the number of outlets is not suitable for ducted reverse cycle systems.
Do you do installation only?
Being a small but growing business, we do not have the capacity to do installation only of an air conditioner you have already purchased yourself.
Why do you prefer certain brands over others?
The brands we work with are tried, true and trusted! Having worked with these brands for many years and seeing the great results and reliability from them we choose to align ourselves only with quality, reputable brands.
Do you do repairs or service?
Unfortunately, we are not repair or service specialists as we specialise in supply and install of brand new systems. However, we do know some great service and repair agents if you need a recommendation.
Do I need to raise warranty calls myself?
Generally speaking no, as part of our back up and after sales service, if you ever have an issue with your system (whether it is installation or product related) the best bet is to contact us first. From there we are happy to arrange one of our technicians to come around to diagnose or if need be, raise a warranty call with the manufacturer on your behalf. We’ll even keep an eye on the warranty call for you to try and ensure it is carried out in a timely fashion.
What is defrost mode?
On very cold mornings and nights, when it is close to freezing, ice can form on the outdoor unit coil which means the outdoor unit needs to melt the ice off the coil before resume operation in heating mode. This may happen a couple of times before the system can heat effectively, particularly if it is very cold. Some ways to reduce/minimise defrost mode happening is to set a timer an hour before you need it to heat, temperature doesn’t have to be set too high. The other way is to keep the system running over night, again, temperature doesn’t need to be set too high. When heating is then needed you can turn the temperature up and the system should heat fine. We also recommend either wall mounting the outdoor unit (even at a low height) or mounting the outdoor unit on feet to prop it up to help minimise the chances of defrost happening.
The outdoor unit is creating a lot of water in heating mode, is this normal?
Yes, outdoor units in heating mode, especially for ducted reverse cycle systems will create condensate so this is completely normal operation.

Get a Free Quote today!

Upgrade to a modern, efficient ducted system.

Address: Unit F12/2A Westall Rd, Springvale VIC 3171

Air Conditioning


Ducted Reverse Cycle Air Conditioning


VRF / VRV System


Split System Heating and Cooling


Split System Aircon Installation


Multi Split System Supply & Installation


Mechanical Ventilation Systems


Gas Ducted Heating Installation


Evaporative Cooling


Commercial Air Conditioning Installation

Electrical


New build Electrical


Shop & Office Outs


Renovation Electrical


Warehouse & Industrial Lighting


Industrial Electrical


Mechanical Electrical


Mains Power Upgrades


Switchboard Upgrades


RCD Installation


Emergency & Exit Lighting

Privacy Policy

Australian Air Conditioning & Electrical. Copyright © 2025 All Rights Reserved. AU-63530